Cookie Policy
Effective Date: March 28, 2026
1. On the Assistify Platform
On assistify.nativ-studio.com, we use the following cookies:
Essential Cookies
These cookies are strictly necessary to maintain your active session (JWT authentication token) and secure the platform. They cannot be disabled.
- Session token — Authenticates your account. Duration: session.
Analytical Cookies
We may use privacy-friendly analytics to measure audience traffic and improve the platform. These cookies do not track you across websites and do not collect personally identifiable information.
2. On the Chat Widget (Clients' Websites)
The Assistify script deployed on our Clients' websites may set:
Strictly Necessary Cookies / LocalStorage
- Conversation state — Maintains the chat conversation while navigating between pages.
- Session ID — Remembers the visitor's session to provide continuity.
Under the ePrivacy Directive, these trackers are strictly necessary for the service expressly requested by the user (the chat) and may be exempt from prior consent.
The Assistify Client remains responsible for informing its users about the presence of this widget in its own cookie policy.
3. Managing Cookies
You can manage or delete cookies through your browser settings at any time. Please note that disabling essential cookies may prevent you from using certain features of the platform.
Most browsers allow you to:
- View what cookies are set and delete them individually.
- Block third-party cookies.
- Block all cookies from specific sites.
- Clear all cookies when you close your browser.
4. Contact
For any questions regarding this Cookie Policy, contact us at contact@assistify.com.