Every unanswered question is a lost sale.
A chat widget that matches your brand, knows your catalog, looks up orders, and answers customers the way your team would.
How Assistify works
Setting up Assistify only takes a few steps, built to be as easy and universal as possible.
<script src="..." defer></script>Add the integration
Assistify works with any website or any environment, 1 line of code is all it takes.
Feed it your knowledge
Upload docs, resource URLs or write custom documents directly and our AI will be your best team member.
Go live
Start monitoring visitors, reduce friction and boost your conversations with minimal effort.
A widget that looks like you built it.
Your colors, your fonts, your logo. Down to the notification sound.
Answers trained on your docs. Backed by your team.
The same questions come in every day. The AI answers those. Your team picks up when someone has a real problem.
Train it once. It answers forever.
Upload your docs, FAQs, and product pages. The AI learns your business and answers customers with accurate, grounded responses.
Everything you need to delight customers
Powerful features that work together, out of the box.
Quick Topics
Guide customers to the right answer before they even type. Pre-built topic buttons surface the most common questions — one tap, instant resolution.
Widget builder
Customize every detail of your chat widget — colors, position, launcher style, sounds, and more. See changes live as you build.
Emma W.
Owner
James L.
Admin
Sarah K.
Agent
Tom B.
Agent
Team collaboration
Invite your team with role-based access. Assign conversations, track who is online, and make sure no customer is left waiting.
Total Chats
1,284
+12%
Avg Response
1.2s
-34%
Resolution
94%
+5%
Analytics & Insights
Track response times, resolution rates, and conversation volume at a glance. Know exactly how your support is performing — in real time.
Simple, transparent pricing
Choose the plan that fits your team. Upgrade or downgrade anytime.
Free
Try Assistify with your first 50 conversations.
- AI chatbot included
- 50 conversations/month
- 2 team members
- 3 knowledge sources
- 1 integration
- Assistify branding
Starter
For small teams ready for production use.
- Everything in Free
- 300 conversations/month
- 5 team members
- 20 knowledge sources
- 3 integrations
- 10 GB storage
- No branding
Pro
For growing teams that need more power and multiple stores.
- Everything in Starter
- 2,000 conversations/month
- 15 team members
- Unlimited knowledge sources
- Unlimited integrations
- Up to 5 stores
- 50 GB storage
- Priority support
Business
For scaling teams that need unlimited conversations, unlimited members, and full platform access.
- Everything in Pro
- Unlimited conversations
- Unlimited team members
- Unlimited stores
- 200 GB storage
- API access
- Priority support
Frequently asked questions
Everything you need to know about Assistify.
Sign up with no credit card required. Set up the widget, add your docs, and see how the AI handles conversations for your visitors.
Absolutely. You can upgrade or downgrade your plan at any time from your dashboard. Changes take effect immediately and billing is prorated.
A message is any single message sent or received in a conversation, whether from a visitor, an agent, or the AI. System messages like status changes are not counted.
The AI agent uses your knowledge base content to automatically answer visitor questions. You can configure its behavior, tone, and when it should hand off to a human agent.
All data is encrypted in transit and at rest. Assistify does not share or sell customer data. Enterprise plans include additional security features like SSO and SLA guarantees.
You will receive a notification when approaching your limit. Once reached, AI auto-replies pause but your agents can still respond manually. You can upgrade anytime to increase your limit.
All paid plans include a 14-day money-back guarantee. Not satisfied? Reach out and get a full refund, no questions asked.